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Technology is
a tool to help workers in their job duties and in training and
professional development.
Industry growth
forecasts are modest to 2005.
Middle-management
positions are being reduced and areas of responsibility are broadening.
Number of international
travellers to Canada is increasing.
Program offerings
in both colleges and universities and enrolment are growing.
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The work force
is younger than in other industries, and part-time work is more
prevalent.
30% of the jobs
in the industry require post-secondary education.
A positive,
service-oriented attitude is a major requirement.
Women work in
the majority of jobs. 20% of workers have neither English nor
French as their first language.
On-the-job training
is preferred by employers and employees.
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