Demographics and the
21st Century Workplace Trends
(Based on a report by Challenger, Gray & Christmas
Inc.*)
Elder care. Some companies may offer on-site, non-medical
elder care facilities. Employees may bring their parents to these
facilities, just as children are brought to company-operated day
care centres. The cost of such centres will be offset by increased
employee productivity and lowering of absenteeism.
Teenagers may assist the elderly who stay at home. Entrepreneurial
nanny services will evolve to "granny" services, operated
by, and employing, young people to perform duties for the elderly,
such as running errands and assisting with household chores.
New workplace problem isolation. Employees will be increasingly
isolated. E-mail and voice mail will replace face-to-face exchanges.
The resulting decline in social skills may hinder team problem
solving and threaten productivity. Organizations will address
this through such methods as on-site counselling and the development
of social programs for employees. Challenger et al. suggest that
a new job category may well result: director of socialization.
Stronger push for rights for individuals with a disability.
As the workplace ages, more employees at all levels will have
physical disabilities, and more lawsuits charging discrimination
will result. Seminars aimed at informing and educating employees
about disabilities will be mandatory in an attempt at consciousness-raising.
Wanted: older managers with previous long-term tenure.
To heal the wounds left by job cuts and reorganizations, companies
will seek older managerial job candidates. They may be called
upon to develop policies to help boost employee morale and commitment
to the firm and, thus, enhance profits.
Next: retiree entrepreneurs. A large wave of retiree entrepreneurs
will set up their own businesses. They will provide a wide range
of services, and may hire other retirees to work for them establishing
"grey businesses."
*Summarized on the Web site (May, 2000) of the International
Personnel Management Association (IPMA), a non-profit organization
serving the public sector human resources community through education,
research and advocacy. Contact Alexandria, VA-based IPMA at (703)
549-7100, ipma@ipma-hr.org
or http://www.ipma-hr.org
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